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Secure Services Gateway

Welcome to the Secure Services Gateway for the Department of Communities, Disability Services and Seniors and the Department of Child Safety, Youth Justice and Women.

The Secure Service Gateway manages your access to various web based systems. All Login on the systems are monitored and logged. Unauthorised attempts to access the web based systems are monitored. Any person found to be an unauthorised user may be prosecuted


I wish to advise that the Department been made aware of another fraud attempt on the Queensland state government. This time by impersonation of a departmental employee by email.

  • A company that was a departmental loan recipient was targeted by the scammer who purported by email to be a departmental employee.
  • The scammer emailed the company requesting the loan repayment and that a different bank account would be required for the repayment.
  • The reason given for the change of banking details was that the department's bank account was being audited and the finance team advised the funds could not be received at the moment.
  • Fortunately the company became suspicious and contacted the department by telephone preventing a potential substantial loss of money by fraud.
  • The matter has been referred to the Crime and Corruption Commission and the Qld Police Service.

Michael Kelly
Director, Funding Services
Finance, Property and Procurement Services
Corporate Services
Department of Communities, Disability Services and Seniors
Department of Child Safety, Youth and Women


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The Department of Communities, Disability Services and Seniors and the Department of Child Safety, Youth Justice and Women will be collecting your name and contact details for the purpose of providing you with access to systems within the Secure Services Gateway (SSG). The information that is collected will be stored securely and will only be accessed by departmental employees and service providers. Your personal details will not be disclosed to a third party without your consent unless the disclosure is authorised by law. Service provider staff may have access to your personal details for the purposes of system troubleshooting and maintenance purposes.

By entering this secure website you agree to be bound by:

- The terms and conditions
- The copyright, disclaimers and privacy statements

We encourage you to familiarise yourself with these Terms and Conditions before using any systems available within the Secure Services Gateway.

Contact us with any questions about the terms and conditions or use of the systems within Secure Services Gateway

Unauthorised attempts to access SSG are monitored and any person found to be an unauthorised user may be prosecuted.

More information and system help can be found at the below links:

Last updated: Tuesday 05 February, 2019
Application Version: 1.2.6975